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Data deletion request

Use this form to ask Mera to delete your account and its data, using your Support ID. You can also delete your account in the app.

Your Support ID is at the bottom of Settings in the app, under the Privacy Policy and Terms links.

What gets deleted

  • Your Support ID and your sign-in sessions
  • Your plan, your daily reading usage, and any unblock request you sent
  • Your phone's sign-in record, removed as soon as deletion is requested
  • Your support conversations

Billing records are kept for 7 years where Dutch law requires it. Nothing about your phone is kept after deletion. Deleting an account does not cancel an App Store or Google Play subscription. Cancel it in the store.