← Back to home

Data Deletion Request

Use this form to ask us to delete your Mera account and its data. Enter the email on your account, or your Support ID if you use Mera without an email. You can also delete your account in the app.

Your account

If you use Mera without an email, your Support ID is at the bottom of Settings in the app, under the Privacy Policy and Terms links.

What gets deleted

  • Your email address if your account has one, your Support ID, and your sign-in sessions
  • Your plan, your daily analysis counts, and any unblock request you sent
  • The sign-in record of an account without an email, removed as soon as deletion is requested
  • Your support conversations

Billing records are kept for 7 years where Dutch law requires it. Nothing about your phone is kept after deletion. Deleting an account does not cancel an App Store or Google Play subscription. Cancel it in the store.